Get the help you need with live support and training.

We offer a variety of free, live classes covering everything from demos, to in-depth insurance billing.

Getting Started with Telehealth

Just started using Telehealth? Or been using it for a little while? In this class, we’ll walk through everything you need to know about getting Telehealth set up correctly and how to use it alongside your other services.

Pre-recorded Video

Getting Started with SimplePractice

Just started your trial? In this class, we’ll walk through account set up and the important things you’ll need to know when you’re just starting to use SimplePractice.

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Mondays at 11am, Wednesdays at 4pm, Fridays at 3pm (times in PST)

Insurance Billing with SimplePractice

Don’t let insurance get you down! This class will walk you through setting up your account for insurance billing, filing enrollments, creating claims, submitting claims, and recording insurance payments. This is a great resource for anyone just getting started with insurance.

Register Now   or   Pre-recorded Video
Tuesdays at 11am, Thursdays at 3pm (times in PST).

Online Booking

Pump up your client interactions with the SimplePractice Client Portal. From setting up the portal to client Online Booking, we’ll walk you through the steps to success!

Register Now   or   Pre-recorded Video
Every other Tuesday at 3pm (time in PST)

Client Billing & Automation

Learn about the SimplePractice billing system and documents and how to get more efficient with our automation options! Less time spent on billing means more time doing what you love!

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Wednesdays at 3pm (time in PST)

Client Intake Forms

We’ll show you how to get started with setting up intake questionnaires and consent forms to send to your clients electronically.

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Thursdays at 11am (time in PST)

Insurance Q&A

Our weekly open sessions where we can answer any Insurance Billing related questions. Note: We won’t be able to answer questions about specific client billing, insurance billing or troubleshooting because of potential PHI on these pages. If you have these types of questions, contact our team to get them answered.

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Wednesdays at 9:30am (time in PST)

SimplePractice Demo and Q&A

Trying to figure out if SimplePractice is right for you? Check out our demo! We’ll spend about 20 minutes running through several SimplePractice features and then spend the rest of the time answering your questions live.

Register Now   or   Pre-recorded Video

Ask A Biller Live Q&A

Join our insurance billing experts, Maggie and Dylan, for a live event hosted once a month. Each month they will focus on a different topic related to insurance. Tune in to see the video they put together and have your questions answered in real time!

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Thursday June 21st @ 1:30pm PST