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Your Team

Dylan O’Hare

SmartBilling Pro Manager

Dylan has specialized in medical billing in the health and wellness space for over 10 years. He is committed to doing everything possible to ensure that SimplePractice customers get paid what they deserve.

Maggie Gleason

Revenue Cycle Specialist

Maggie has been working in the insurance industry for three years and cares deeply about making health services more accessible. She believes that empowering providers to accept insurance opens the door for more people to receive care.

Victoria Boulay

Medical Billing Specialist

Victoria previously worked in banking and in Skilled Nursing Facilities as an Admissions Coordinator. As your billing specialist, she offers thorough customer service so that you can focus more on your clients.

Taylor Ford

Medical Billing Specialist

Taylor has helped thousands of people as a healthcare advocate. Now she helps our customers run successful practices. She is encouraging by nature and will be supporting you with your billing every step of the way.

Video Guides

Learn from the experts— check out these helpful billing guides by our SmartBilling Pro team.

Contracting and Enrollments

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Telehealth: Billing Insurance & Getting Paid

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Verification of Benefits

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Client Payments: Deductibles, Coinsurance & Copays

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Insurance Payments: EOBs, ERAs, & EFTs

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Out-of-Network Billing

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Unit Billing

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Spend less time on billing and more time helping your clients

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