Modernize your client billing
Getting paid doesn't have to be a hassle. Automate every step of the process.
Donna O. from Washington D.C.
Keep it simple with AutoPay
Save time, avoid payment conversations, and stop tracking down unpaid appointments by enrolling clients in AutoPay.
Keep information safe
Use integrated credit card processing for faster payments, and keep cards on file with bank-level security.
Make it easy for clients to pay
Let clients, parents, or third-party billing contacts make payments directly from their online Client Portal.
Create billing documents in seconds
Generate and send digital invoices, statements, superbills, and CMS‑1500 forms with just a few clicks.
Organization
“This is everything I wanted but didn't know it. I love that this system will allow me to remain organized and streamlined as I transition from private pay to accepting insurance.”
— Amanda T. from Kenosha, WI
Group Practice
“If you are thinking about a group practice, I would say get your electronic records system in place and comfortable with it. SimplePractice has been great for operating our practice.”
— Dr. Lisa H. from Tacoma, WA
Savings
“SimplePractice helped reduce our overhead costs significantly. It does so much of the work for us, which saves us time and simplifies our life!”
— Dave W. from Fort Collins, CO
Client Portal
“I say to patients, "I'm very fancy over here. I have a paperless practice, so everything will come via email." They love it. I can't tell you how many times people will say "I love this client portal." ”
— Dr. Nikki Rubin from Los Angeles, CA
All-in-one
“Before SimplePractice, I used paper for chart notes and three different online platforms. Now, my EHR stays tidy, scheduling is clear, and insurance billing is a breeze—plus my patients love it!”
— Liz G. from Portland, OR
96%
practitioner
satisfaction
Frequently Asked Questions (FAQ)
We've put together commonly asked questions to give you more information about SimplePractice and the services we offer
How does billing for telehealth work?
When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.
It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.
How much does Telehealth cost?
Telehealth by SimplePractice costs $10/month/clinician and is only available on the Professional Plan. So you’re all-in monthly cost as a solo practitioner would be $69 ($59 + $10).
Does insurance reimburse telehealth sessions?
Navigating telehealth reimbursement can be very tricky. In order to find out more about your specific state’s telehealth rules, here are a few resources:
- The Center for Connected Health Policy (CCHP) publishes an annual report that has up-to-date reimbursement policies for all fifty states and the District of Columbia.
- American Telemedicine Association (ATA) also provides a map showing which states reimburse telehealth services.
- Your local state board will have resources and information on how telehealth reimbursement policies relate to your specific license type (LMFT, LPC, etc.).
Centers for Medicare & Medicaid Services (CMS) - Medicare Telehealth Payment Eligibility Analyzer allows you to check if specific addresses are eligible for Medicare telehealth reimbursement.
How do I get help?
Our Help Center includes video tutorials, guides, and other support articles. We also offer email support, live chat, and phone or video screen-share sessions by appointment.
How does the 30-day free trial work?
Create a new trial account to use all the features of the Professional Plan free for 30 days. When you’re ready, choose your plan and enter your billing information to continue your subscription.
How does your refund policy work?
After your free 30-day trial, there are no contracts, and your subscription is paid on a month-to-month basis. You can cancel at any time, but you are responsible for any charges already incurred. We do not provide refunds.
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