#1 rated platform for Health & Wellness professionals.
Trusted by 60,000+ customers every day. 25 Answered FAQs
(2,094) |  |
That ability to see my calendar, to do the billing, - I can get it done in just a few minutes and that is spectacular to me.
Katie Malinski, LCSW-S
You don't have to be a medical biller to use it - it's very user friendly. SimplePractice is definitely worth the money I spend on it.
Jill Shook, MS CCC-SLP
SimplePractice makes it easier, so we can spend more of our time one on one in session, with clients.
James Guay, LMFT
Expand your practice's capabilities and reach.
Pay only for what you use with our add-ons.
Insurance
Electronic claim filing and payment reporting.
.25
per claim
Monthly packages available
No contracts, change anytime, fully HIPAA-compliant.
No credit card required.
Compare Plan Features
MOST POPULAR
SCHEDULING | Essential | Professional |
|---|---|---|
Unlimited Clients |  | |
Free Appointment Reminders Unlimited SMS, Voice, and Email | | |
Paperless Intakes | | |
Secure Client Portal Mobile-friendly and customizable | | |
Personal Calendar Sync Sync with Google, iCalendar, and Outlook | | |
Secure Messaging | Cell | |
Online Booking Allow clients to request their own appointments | Cell | |
Booking Widget for your Website | Cell | |
DOCUMENTATION | Essential | Professional |
|---|---|---|
Load Previous Notes | | |
Template Library 100s of pre-built templates to choose from | | |
Administrative Notes Sticky notes for your clients | Cell | |
Diagnosis & Treatment Plans | | |
ICD-10 Codes & Autocomplete | | |
Custom Note Templates | Cell | |
Wiley Treatment Plans Free for a limited time! | Cell | |
BILLING | Essential | Professional |
|---|---|---|
Integrated Online Payments | | |
Securely Store & Process Credit Cards 2.95% + $.30 per successful transaction | | |
AutoPay | | |
Automated Invoicing Mobile-friendly and customizable | | |
CMS1500/HFCA Forms | | |
Coverage Reports $.05 per report | | |
Easy-to-generate Superbills | | |
Electronic Claim Filing $.25 per claim filed, monthly packages available | Cell | |
Integrated ERA/EOBs Payment reports | Cell | |
Automated ERA recording | Cell | |
Essential | Professional | |
|---|---|---|
Live Support | | |
Free Client & Data Import You have a Switching Team dedicated to this! | | |
Unlimited Document Storage | | |
iPhone & Android Apps Run your practice on the go | | |
Unlimited Free Billers, Schedulers, & Supervisors | Cell | |
Unlimited Clinicians $39 per month per clinician | Cell | |
Secure Messaging | Cell | |
Switching to SimplePractice? You'll have a dedicated team to help.
No contracts, change anytime, fully HIPAA-compliant.
No credit card required.
Customer Questions & Answers
How does the 30-day free trial work?
Create a new trial account to use all the features of SimplePractice free for 30 days. When you’re ready, just choose your plan and enter your billing info to continue your subscription.
Which plan should I choose?
That’s up to you! Our Essential Plan consists of the basics, while our Professional Plan provides you access to the entire platform. You can view the full feature list.
Are there any upfront costs?
Nope! You can start using all our great features during your trial with no cost or obligation. We don’t even need your payment information until you decide to continue.
Can I change my plan later?
Yes. You are in control of which plan you use and you can change at any time.
Can I send automated appointment reminders?
Absolutely, and they are FREE! You can easily send automated email, SMS, and voice reminders to your clients. Unlike other products, we don’t charge for any of our appointment reminders.
Are there any other fees?
There are added fees if you process Online Payments, file electronic insurance claims, or use Telehealth video sessions.
Can I migrate my data from another system?
Yes. Our Switching Team is happy to help with data migration, just contact us to learn more.
Is SimplePractice compliant with HIPAA’s security and privacy policies?
Yes. We take security of your data very seriously and we are very proud of the steps we are taking that are over and above what is required. Our Security page contains everything about what we do to ensure the safety and integrity of your data.
Can I export data from SimplePractice?
Of course. You can easily and securely export your practice and client data as often as you like.
How do I cancel my subscription?
Within the Settings area, there is a Cancel Account link. We make it easy to cancel your account and take your client info with you.
How does your refund policy work?
SimplePractice provides a free 30 day trial and is a month-to-month, pay-as-you-go service. We do not provide refunds. You can cancel the service at any time, but you are responsible for any charges already incurred.
How do I get help?
Within your SimplePractice account, you can access our extensive knowledge-base that has video tutorials and other support articles. We offer email support, live chat, and phone or video screen share sessions by appointment.
Can I offer feedback?
Please do! You can find our Ideas & Suggestions board within the platform, so feel free to tell us how we can make our product better for you.
Manage and grow your private practice, all in one place.
The industry's leading scheduling, notes, messaging, billing, and security.
No credit card required.