Full plan features
See the differences between plans and learn more about SimplePractice.
|Client profiles Unlimited active and inactive clients at no cost|
|Free appointment reminders Send clients unlimited text, voice, and email reminders|
|Paperless intakes Send documentation electronically to your clients|
|Client portal Secure, mobile-friendly portal for client engagement|
|Calendar sync Personal calendar sync with Google, iCalendar and Outlook|
|Confirm or cancel via text message Customize appointment reminders and let clients confirm or cancel upcoming appointments.|
|Secure messaging HIPAA-compliant messaging with clients and team members|
|Online booking Allow clients to request their own appointments|
|Booking widget Integrate online booking with your website|
|Telehealth Video sessions for $10/month/clinician|
|Load previous notes Speed up your documentation by copying notes from past visits|
|Template library Access hundreds of customizable, pre-built templates|
|Diagnosis and treatment plans Plan your client’s care and set reminders for review|
|ICD-10 codes and autocomplete Search thousands of ICD-10 codes by code or description|
|Assessments Track client progress outside of appointments|
|Administrative notes Add a sticky note to a client’s file to coordinate care and track information|
|Custom note and assessment templates Create custom templates for Progress Notes, Assessments, and Questionnaires|
|Wiley Treatment Planners Quickly build evidence-based plans for hundreds of presenting problems. Free for a limited time.|
|Integrated online payments Charge your clients credit cards or let them pay directly from the Client Portal|
|Store and process credit cards 2.95% + $.30 per successful transaction|
|AutoPay Bill your clients automatically each night|
|Automated invoicing Generate client invoices daily without lifting a finger|
|Easy-to-generate superbills Provide clients with statements for insurance reimbursements|
|CMS1500/HFCA forms Generate claim forms. Submit electronically available only on the Professional Plan.|
|Electronic claim filing File primary and secondary claims electronically. Starts at $.25/claim, monthly packages available.|
|ERA (Payment Reports) Automate your insurance bookkeeping|
|EOBs View directly in your account|
|Coverage reports $.05 per report|
|Account & More||Essential||Professional|
|Live support Answers when you need them|
|Client and data import Assistance from our dedicated Switching Team|
|Unlimited document storage Store nearly any type of digital file or document|
|iPhone and Android mobile app Run your practice on-the-go|
|Billers, Schedulers, and Supervisors Always free|
|Additional Clinicians Add for $39/month/clinician|
Customer questions & answers (FAQs)
How does the 30-day free trial work?
Create a new trial account to use all the features of the Professional Plan free for 30 days. When you’re ready, choose your plan and enter your billing information to continue your subscription.
Which plan should I choose?
That’s up to you. Our Essential Plan consists of the basics, while our Professional Plan provides you access to the entire platform. View the full features list.
Are there any upfront costs?
Nope. You can start using all our great features during your trial with no cost or obligation. No payment information is needed until you decide to continue.
Can I send automated appointment reminders?
Yes, and they are free. You can easily send automated email, text, and voice reminders to your clients.
Are there any other fees?
There are added fees if you process online payments, file electronic insurance claims, or use telehealth video sessions.
Can I migrate my data from another system?
Yes. Our Switching Team is happy to help with data migration.
Is SimplePractice compliant with HIPAA’s security and privacy policies?
Yes, we take your data security seriously. Our security page contains everything about what we do to ensure the safety and integrity of your data.
How does SimplePractice keep my information safe?
All of your SimplePractice account information is safely stored with bank-level data encryption technologies. Read more about our security practices now.
Do you have a Business Associate Agreement?
Yes. By signing up for a free, 30-day trial, you agree to our Business Associate Agreement.
Can I export data from SimplePractice?
Yes. You can easily and securely export your practice and client data as often as you like.
How do I cancel my subscription?
Cancel your account at any time by navigating to My Account > Settings > Subscription Information and click on “Want to cancel your account?” View all steps here.
How does your refund policy work?
After your free 30-day trial, there are no contracts, and your subscription is paid on a month-to-month basis. You can cancel at any time, but you are responsible for any charges already incurred. We do not provide refunds.
How do I get help?
Our Help Center includes video tutorials, guides, and other support articles. We also offer email support, live chat, and phone or video screen-share sessions by appointment.
Can I offer feedback?
Yes. Add your requests or vote on existing ones on our Ideas & Suggestions board.
Are there any hidden fees?
No. Additional costs outside of your monthly plan would be any credit card processing or insurance claim fees you incur. Everything is listed on our pricing page.
Can I change my plan later?
Yes. You are in control of which plan you use, and you can change at any time.
Can I generate superbills?
Yes, all accounts in SimplePractice are able to create a superbill for any given client. Simply visit the client record, and click to generate a new superbill.
Can I schedule appointment reminders for my clients?
Yes you can. You can opt your clients in to receive these automatically for upcoming appointments, and you can also notify them when their appointment changes.
Can we migrate our data from another system to SimplePractice?
Absolutely! We have a free, dedicated team to help you and your practice out with this process.
How does billing for telehealth work?
When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.
It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.
How much does Telehealth cost?
Telehealth by SimplePractice costs $10/month/clinician and is only available on the Professional Plan. So you’re all-in monthly cost as a solo practitioner would be $69 ($59 + $10).
Is there a client portal for clients to schedule and submit intake forms?
Every SimplePractice account comes with a free, HIPAA-compliant Client Portal. Here your clients can pay bills, sign paperwork, manage their appointments, and message you securely.
What 3rd-party credit card processor does SimplePractice use, and what are the fees?
We use Stripe as our PCI-compliant credit card processor. You’ll incur a 2.95% + $0.30 fee per successful transaction. No additional monthly or refund fees. Plus, Stripe is completely integrated into your SimplePractice account.
What is the cost for appointment reminders in SimplePractice?
Nothing, they are free. You can send unlimited email, text, and voice reminders to your clients with SimplePractice.
Who is SimplePractice made for?
SimplePractice is for health and wellness professionals in private practice. Although we largely cater to behavioral health practitioners, we’re constantly innovating our platform to meet the unique needs of many different professions.
Today, our community has more than 90,000 practitioners, including therapists, counselors, social workers, speech-language therapists, occupational therapists, physical therapists, dietitians, substance abuse counselors, acupuncturists, chiropractors, and more.