Free, automated appointment reminders
Stop wasting time chasing down your appointments. There’s a better way, for you and your clients.
Make it easier to be a mom, and run a practice. Taylor Moss explains how
Never pay to send reminders
Send as many automated text, voice, and email reminders as you need. No limits to how many you can send, and they are always free.
Reduce no shows, see more clients
Using our automated appointment reminders helps our practitioners reduce no shows every day.
Customize for each client
Let your client choose which reminder works best for them, and adjust settings for each individual client.
Personalize your message
You have complete control over what each message says, so you can make reminders work for you.
Simplify your confirmation process
Reduce your no-shows with quick and easy client confirmation. All it takes is the click of a button.
Online Appointment Requests
“If people can't book you without talking to you, you're not open for business. And SimplePractice helps with that. You can make an appointment and never have left your couch.”
— Donna O. from Washington D.C.
Client Portal
“I say to patients, "I'm very fancy over here. I have a paperless practice, so everything will come via email." They love it. I can't tell you how many times people will say "I love this client portal." ”
— Dr. Nikki Rubin from Los Angeles, CA
Insurance
“The features I love: easy scheduling for patients, secure messaging, automatic invoice generation, note storage, and Telehealth. No other physical therapy compatible platform offers this much while being able to handle insurance.”
— Katie M. from Everett, WA
Mobile App
“I really like that SimplePractice has a phone app. I can see my schedule, and it syncs up with my Google calendar. I look at notes when I'm on my way to see clients. And clients can even pay right from the app.”
— Jill S. from Pittsburgh, PA
Save Time
“It has really helped save me time. Now I can focus on patients and growing my practice. I didn't realize how much of my time was being eaten up until I made the switch to SimplePractice.”
— JoAnne B. from Nashville, TN
96%
practitioner
satisfaction
Frequently asked questions
Here are some commonly asked questions about SimplePractice. See all our FAQs
How do I get help?
Our Help Center includes video tutorials, guides, and other support articles. We also offer email support, live chat, and phone or video screen-share sessions by appointment.
Can I migrate my data from another system?
Yes. Our Switching Team is happy to help with data migration.
Can I send automated appointment reminders?
Both the Essential and Plus Plans let you send free automated email, text, and voice reminders to your clients. You can also allow clients to confirm or cancel their appointments via text reminders.
How does billing for telehealth work?
When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.
It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.
Does SimplePractice offer phone support?
Currently, we offer phone support by reservation only. We’re available Monday–Friday 6AM–7PM PT. We do our best to provide timely, thorough, and thoughtful responses to every request within just a few hours during this time.
In addition to online support, you can connect with our team via:
- One-on-one 30-minute training sessions
- Video call screen-shares upon request
- Daily online classes
- Live Q&A sessions
You can explore the following self-support resources:
- A robust Help Center with articles, videos, tutorials, and more
- A thriving SimplePractice Community with 11,000+ practitioners
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