Free, automated appointment reminders

Stop wasting time chasing down your appointments. There’s a better way, for you and your clients.

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Never pay to send reminders

Send as many automated text, voice, and email reminders as you need. No limits to how many you can send, and they are always free.

Reduce no shows,
see more clients

Using our automated appointment reminders helps our practitioners reduce no shows every day.

Customize for each client

Let your client choose which reminder works best for them, and adjust settings for each individual client.

Personalize your message

You have complete control over what each message says, so you can make reminders work for you.

Simplify your confirmation process

Reduce your no-shows with quick and easy client confirmation. All it takes is the click of a button.

Online Appointment Requests

“If people can't book you without talking to you, you're not open for business. And SimplePractice helps with that. You can make an appointment and never have left your couch.”

— Donna O. from Washington D.C.

Donna O. from Washington D.C.

Save Time

“It had really helped save me time. Now I can focus on patients and growing my practice. I didn't realize how much of my time was being eaten up until I made the switch to SimplePractice.”

— JoAnne B. from Nashville, TN

JoAnne B. from Nashville, TN

Mobile App

“I really like that SimplePractice has a phone app. I can see my schedule, and it syncs up with my Google calendar. I look at notes when I'm on my way to see clients. And clients can even pay right from the app.”

— Jill S. from Pittsburgh, PA

Jill S. from Pittsburgh, PA


“The features I love: easy scheduling for patients, secure messaging, automatic invoice generation, note storage, and Telehealth. No other physical therapy compatible platform offers this much while being able to handle insurance.”

— Katie M. from Everett, WA

Katie M. from Everett, WA

Client Portal

“I say to patients, "I'm very fancy over here. I have a paperless practice, so everything will come via email." They love it. I can't tell you how many times people will say "I love this client portal." ”

— Dr. Nikki Rubin from Los Angeles, CA

Dr. Nikki Rubin from Los Angeles, CA


“Before SimplePractice, I used paper for chart notes and three different online platforms. Now, my EHR stays tidy, scheduling is clear, and insurance billing is a breeze—plus my patients love it!”

— Liz G. from Portland, OR

Liz G. from Portland, OR


“When I started my practice, a lot of my colleagues started with ‘paper-and-pen’ to save money. I knew that eventually I wanted more, so I started with an EHR that could grow with me.”

— Taylor M. from Seattle, WA

Taylor M. from Seattle, WA



Frequently asked questions

Here are some commonly asked questions about SimplePractice. See all our FAQs

Can I send automated appointment reminders?

Yes, and they are free. You can easily send automated email, text, and voice reminders to your clients.

Can I export data from SimplePractice?

Yes. You can easily and securely export your practice and client data as often as you like.

Can I migrate my data from another system?

Yes. Our Switching Team is happy to help with data migration.

Does SimplePractice offer phone support?

Currently, we offer phone support by reservation only. We’re available Monday–Friday 6AM–7PM PT. We do our best to provide timely, thorough, and thoughtful responses to every request within just a few hours during this time.

In addition to online support, you can connect with our team via:

  • One-on-one 30-minute training sessions
  • Video call screen-shares upon request
  • Daily online classes
  • Live Q&A sessions

You can explore the following self-support resources:

  • A robust Help Center with articles, videos, tutorials, and more
  • A thriving SimplePractice Community with 11,000+ practitioners

How do I get help?

Our Help Center includes video tutorials, guides, and other support articles. We also offer email support, live chat, and phone or video screen-share sessions by appointment.

How does billing for telehealth work?

When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.

It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.

Read all FAQs

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