Telehealth FAQs

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General

Is it possible to provide telehealth if you do not use an EMR?

Yes, it’s possible to use only Telehealth by SimplePractice. However, to do so, you’ll need to purchase the Professional Plan, so we recommended taking the time to consolidate the tools used to manage client health information into one platform.

What are the requirements and restrictions for providing telehealth services to minors?

The age at which a person may lawfully consent to care varies depending on the health condition at issue, the person’s state of residence, or the state in which the patient is located in during the time of the telehealth session. Therefore, clinicians should be aware of the rules for the state in which the client is physically located in during the time of the session.

Do you have some examples of informed consent documents?

Here are a few sample consent forms collected from various online sources. These are for informational purposes only, so it is your responsibility as the provider to update the content to meet your specific states’ requirements.

How does informed consent work for telehealth?

Some states do not require consent, while others may require verbal and/or written consent to be stored in the client’s record.
Here’s how to find out what your state requires:

  1. Go to The National Telehealth Policy Resource Center’s state map.
  2. Select your state and scroll down to the Consent section. Here you’ll be able to see whether state law requires you to get client consent, and if there are any corresponding requirements for state Medicaid programs.

How does state licensure work?

Clinicians must be licensed in each state in which they want to provide telehealth services.

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