Secure, HIPAA-compliant telehealth

Lead stress-free, reliable video appointments with our fully integrated Telehealth platform.

30-day trial. No credit card required. Access all features.
Marlene Hillyer, SimplePractice Story on Teleheatlh

Marlene H. from Seattle, WA

Remain HIPAA compliant, always

Keep data secure, calls anonymous, and information private with bank-level encryption on your practice management software.

Start a video call from anywhere

Improve client accessibility with just a link to get started—no logins, passwords, or hassle.

Engage clients in real-time

Share PDFs, exercises, goal-tracking worksheets, and more from your screen with sound capabilities to maintain top-quality care.

Screenshare with Audio

Choose your view

Hide your self view, pin any participant, and easily switch between Speaker and Grid views to focus on the clients who need it most.

Telehealth View Selection

Offer convenience and flexibility

Empower new and existing clients to book their own appointments online—and still keep control over your schedule.

Online Appointment Requests with SimplePractice

Manage your time better in sessions

Use the subtle Telehealth timer to easily keep track of how much time has elapsed since the start of your appointment.

Clinician using telehealth on a computer with time elapsed timer

Chat during calls

Send a message to all participants during virtual sessions for added convenience, real-time troubleshooting, and more.

Clinician using chat on SimplePractice telehealth

Customize your background

Change how you appear on telehealth with the options to blur your background, choose a virtual background, or crop your video.

Virtual Background Telehealth

Online Appointment Requests

“If people can't book you without talking to you, you're not open for business. And SimplePractice helps with that. You can make an appointment and never have left your couch.”

— Donna O. from Washington D.C.

Donna Oriowo, SimplePractice Story from Washington D.C.

Customer Success

“SimplePractice has helped me focus on treating substance use disorders and co-occurring issues without getting bogged down by the administrative tasks necessary to run a solo private practice. ”

— Anna M. from Northborough, MA

SimplePractice Testimonial, Anna Munro, LICSW from Northborough, MA

Group Practice

“If you are thinking about a group practice, I would say get your electronic records system in place and comfortable with it. SimplePractice has been great for operating our practice.”

— Dr. Lisa H. from Tacoma, WA

Lisa Hardebeck, SimplePractice Story from Tacoma, WA


“SimplePractice helped reduce our overhead costs significantly. It does so much of the work for us, which saves us time and simplifies our life!”

— Dave W. from Fort Collins, CO

SimplePractice Story, Dave Witt, DC from Fort Collins, CO


“When I started my practice, a lot of my colleagues started with ‘paper-and-pen’ to save money. I knew that eventually I wanted more, so I started with an EHR that could grow with me.”

— Taylor M. from Seattle, WA

Taylor Moss, SimplePractice Story from Seattle, WA



Frequently asked questions

Here are some commonly asked questions, or read all FAQs.

How much does Telehealth cost?

Telehealth is included in both the Essential and Plus Plans. If you select the Starter Plan, you can add Telehealth for only $15 per month. 

What equipment do I need?

To provide telehealth sessions, you will need the following:

  • A computer (laptop or desktop) or smartphone. Newer devices (purchased in the last two years) will be better equipped to provide telehealth sessions.
  • An integrated or external microphone.
  • An integrated or external web camera.
  • An internet connection that is at least 10 Mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10 Mbps will minimize connection issues and provide the best quality.

What can I expect in terms of the sound and video quality?

Connection problems can be caused by a variety of outside factors such as low quality, older equipment, or an overloaded computer (i.e. too many programs running). In general, poor video quality is attributable to a poor internet connection.

Here are some basic steps that can improve the overall quality:

  • Use wired Ethernet instead. Wifi will work, but you may experience a lag or some interference, which can make your video and audio choppy. A wired Ethernet internet will give you a smoother, more consistent experience.
  • Test your internet connection speed. Use our built-in Internet Quality Check before each session.
  • Close other programs. To minimize disruption, close out all other programs running in the background. Adjust your lighting. Small lighting tweaks can make a big impact. Avoid any backlight and make sure your camera is at eye level.

How does billing for telehealth work?

When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.

It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.

Does insurance reimburse telehealth sessions?

Navigating telehealth reimbursement can be very tricky. In order to find out more about your specific state’s telehealth rules, here are a few resources:

Read all FAQs

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