TelehealthWhat is telehealth?

At the most basic level, telehealth is the delivery and facilitation of healthcare services by digital methods. Health and wellness professionals often offer telehealth services, and telehealth can be used in many fields for a variety of services.

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Telehealth articles

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What are the benefits of telehealth?

One of the main benefits of telehealth apps is that it expands access to care for people who need it most. It makes it easier for clients in rural communities to access specialists, or for those who live far from their provider’s office to continue to see them. With telehealth therapy, distance and travel time or expenses are less of a barrier to the care clients need. 

Reviews about Telehealth

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Love SimplePractice Telehealth I am so grateful during a time of such uncertainty that simple practice telehealth exists. I love being able to use the app on my phone using cellular data in case I’m having WiFi issues and find that there is no better service in terms of reliability, which, as a therapist, is so important.


From Group to Solo Practice: I used SimplePractice while I was with a group practice I worked with in the past. I totally believe in your software because it does exactly what you describe. It’s very convenient to have it connected to my phone and be able to respond immediately by getting my messages, appointment reminder and the option to change/ reschedule appointments. Now I am moving towards a 100% telehealth practice and I am looking forward to using Simple Practice again.


So helpful! SimplePractice Telehealth is so easy to use. I just scheduled the appointments for folks and it goes right to inviting them and then starting the session

How does telehealth improve private practice management?

When your private practice is set up for telehealth services, you can easily offer continuation of care from anywhere. You and your clients can both join your telehealth therapy appointment from anywhere and from any device. So even if you’re not at your desk or your client’s on the move, you can still offer them the best care.

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What’s the difference between telehealth and telemedicine?

Telehealth is a more broad term than telemedicine. Telehealth can refer to a lot of services in a lot of different fields, like therapy sessions, administrative work, and supervision duties. Telemedicine services are generally specific medical services, like a radiologist reading x-rays. Telemedicine for behavioral health may apply to professionals who prescribe medication. But in general, the term is telehealth for therapy. 

Frequently asked questions

Looking for more? Check out all our Telehealth FAQs.

How does billing for telehealth work?

When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.

It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.

How does informed consent work for telehealth?

Some states do not require consent, while others may require verbal and/or written consent to be stored in the client’s record.
Here’s how to find out what your state requires:

  1. Go to The National Telehealth Policy Resource Center’s state map.
  2. Select your state and scroll down to the Consent section. Here you’ll be able to see whether state law requires you to get client consent, and if there are any corresponding requirements for state Medicaid programs.

How much does Telehealth cost?

Telehealth by SimplePractice costs $10/month/clinician and is only available on the Professional Plan. So your all-in monthly cost as a solo practitioner would be $69 ($59 + $10).

Does insurance reimburse telehealth sessions?

Navigating telehealth reimbursement can be very tricky. In order to find out more about your specific state’s telehealth rules, here are a few resources:

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