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An easier way to review appointment requests

You can easily review new appointment requests at the top of the navigation bar. You can accept, deny, and see appointment requests from new or existing clients.

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Unanswered questions are automatically removed

Questions that are left unanswered on assessment forms and progress notes are automatically removed. So when you save, print, or view them as PDFs, you won’t see the “No answer given” response.

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New! Screen-share with sound

You can now share your screen with audio during telehealth sessions. It’s currently available via your web browser*, and supported on mobile and iPad. (*May be limited on certain browsers/devices)

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New and improved Telehealth experience on mobile

The Telehealth by SimplePractice mobile app has undergone extensive improvements. We’ve improved everything from the functionality and design to onboarding workflows and the overall experience for both you and your clients.

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Setting your availability just got easier

Instead of having settings in multiple places, our new simplified workflow makes it easy for customers to adjust their Online Booking settings, add/edit/select services, add availability time blocks, and more.

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Clinicians can now sign diagnosis and treatment plans

Clinicians and supervisors can electronically sign and lock diagnosis and treatment plans. This means SimplePractice treatment plans will be compliant with various states and payers that require a clinician’s signature—like Medicare, Medicaid, and more.

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Billing address options

Now all customers—regardless of whether they have Telehealth enabled—can add a separate billing address for clients to use and/or a business billing address for their practice.

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Manage your time better on Telehealth

You no longer need to try to steal a look at your watch or wall clock during virtual sessions. Now you can easily keep an eye on the time with the new Telehealth Timer.

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The calendar is getting a fresh new look

We’re making updates to the calendar navigation. Now, all your office locations will have a corresponding color so you can identify them at a glance. Plus, it’ll be easier to see and set the availability for each location and clinician.

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Get quick answers through the iOS mobile app

The SimplePractice mobile app makes it easy to run your business from anywhere. Now, you can easily get the support you need from anywhere, too. View Help Center guides and send support requests—right from your iOS mobile device.

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A smarter way to organize your group practice

Group practice owners now have greater control and flexibility when it comes to how their clinicians are displayed in their SimplePractice account—they can choose to order them alphabetically or keep them in the order they were added.

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Online appointment request enhancements

Now when clients request an appointment online, they can easily see which time slots they can request online versus which ones they have to call to request.

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eSignature on progress notes and assessments

Clinicians can now sign progress notes and assessments with the new cursive esignature functionality that includes your credentials.

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Your Add Insurance Payments page has a new look

It includes a new Payments Allocated tab, the ability to add a new payment quickly, an enhanced write off feature that calculates both primary and secondary insurance payments, and more.

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Filter your clients by insurance payer

Practice Owners, Clinicians, Billers, and Schedulers now have an easy way to search for clients by insurance payer. Go to the Clients & Contacts page to check it out.

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Improved text reminders, including confirm or cancel via text message

Text reminders are now easier to customize with simplified language and improved deliverability. And you can opt-in to allow clients to confirm and/or cancel their upcoming appointment via text message.

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New and improved client billing overview page

You now have greater flexibility, transparency, and control over your billing. To make sure you’re comfortable with the Client Billing system’s new and improved functionality, you’ll still have access to the ‘Classic View’ until the end of March 2021.

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Ability to upload insurance cards on the demographic form

The demographic form now includes an intuitive “upload section.” If Insurance is selected in your Client Portal settings, clients can easily upload their insurance cards along with the rest of their demographic information. Clients also have the option to snap a picture of their insurance card and upload it directly from mobile.

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It’s time to meet your new website

Ditch the expensive web developer, avoid the complicated website builder, and upgrade to The Professional Website by SimplePractice. This new feature is free for all customers on the Professional plan until July 2021, then it’s only $15/month.

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