“If people can't book you without talking to you, you're not open for business. And SimplePractice helps with that. You can make an appointment and never have left your couch.”
— Donna O. from Washington D.C.
“From booking appointments through my website, hosting video appointments with clients, and billing and collecting payments, SimplePractice takes care of my private practice every step of the way.”
— Jamie M. from Los Angeles, CA
“If you are thinking about a group practice, I would say get your electronic records system in place and comfortable with it. SimplePractice has been great for operating our practice.”
— Dr. Lisa H. from Tacoma, WA
“The features I love: easy scheduling for patients, secure messaging, automatic invoice generation, note storage, and Telehealth. No other physical therapy compatible platform offers this much while being able to handle insurance.”
— Katie M. from Everett, WA
“I say to patients, "I'm very fancy over here. I have a paperless practice, so everything will come via email." They love it. I can't tell you how many times people will say "I love this client portal." ”
If my client prefers to use a mobile device, is there an app they can use?
Yes. We offer a free, secure, HIPAA-compliant Android and iPhone app.
Is SimplePractice HIPAA-compliant?
Yes, we meet or exceed all the requirements of HIPAA as a business associate, including the Business Associate Agreement (BAA) in which SimplePractice agrees to be responsible for keeping all client information private and to immediately report any breach of personal health information.
What notifications do my clients receive?
Your clients can opt-in to receive appointment reminders via email, phone, or text—and these can be customized by you on our Professional Plan. They’ll also receive email notifications for new secure messages, billing statements, and intake paperwork that you share with them. These are always free of charge with SimplePractice.
Can I schedule appointment reminders for my clients?
Yes, you can. Your clients can opt-in to receive email, text, and/or voice remainders 24, 48, or 72 hours prior to an upcoming appointments. And you can decide to allow clients to confirm and/or cancel their appointments via text reminders.
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