Personalized Support in Real-Time
Unlimited email support
Get quick, individualized responses with clear instructions, useful links, and screenshots.
Live chat with specialists
Chat with a team member Monday–Friday, 7am to 6pm PT— excluding holidays and company-wide meeting times.
Customer service was outstanding. I have been super overwhelmed at the thought of switching platforms but my questions have been answered quickly and the transition has been nearly seamless! Thank you!BRITT FRANK
SimplePractice’s response time and ability to resolve problems quickly is a level of customer service that I have never experienced before. I love you guys!BRANDEE SMITH, M.S., LPC, LCDC
Virtual classes and webinars
Attend daily classes and Q&A sessions led by product experts to get your questions answered and the information you need.
Comprehensive help center
Access our online Help Center curated with hundreds of helpful guides, troubleshooting tips, and video tutorials.
One-on-one video sessions
Schedule an interactive session with screen-share capabilities led by a product or insurance specialist.
Phone support by reservation
Reserve a convenient time for you to discuss your more complex needs with a specialist.
Hands-on switching assistance
Work with our dedicated Switching Team to seamlessly migrate your client data into your SimplePractice account.
A community of practitioners
Share advice and tips with professional peers and colleagues in our thriving SimplePractice Community
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