Security you can rely on
Keep your account and electronic patient health information (PHI) safe.

Katie M. from Austin, TX
The SimplePractice Security and Privacy Program
Our Security and Privacy Program incorporates all aspects of the platform: people, process, and technology. It is based on HIPAA, HITRUST, NIST-CSF, PCI, ISO 27001/2, and CCPA frameworks. It includes security and privacy controls across 19 different domains, including but not limited to access control, data encryption and privacy, vulnerability management, vendor management, network protection, endpoint protection, risk management, and disaster recovery.

HIPAA-compliant and HITRUST certified
Keep sensitive data safe with an EHR that satisfies both HITRUST and HIPAA security requirements. There are no specific HIPAA certifications an organization can obtain. However, the gold standard to confirm compliance is HITRUST certification. After review by a third-party assessor, SimplePractice received a HITRUST Certification Report by the HITRUST Alliance.

Bank-level security
SimplePractice takes the security of your account information seriously. Multiple layers of encryption are used to protect your data while it is stored or transmitted electronically. PCI-level controls are implemented to ensure that the information you process is equivalent or better than some financial institutions.

Secure servers, monitored 24/7
Physical security is an important component to protect your data. Our platform servers are housed in a facility protected by proximity readers, biometric scanners, and security guards 24/7, 365 days a year.

Constantly tested to be
hack-proofWe hack our own site—running thousands of tests, scanning our ports, and protecting against cross-site scripting. In addition, we partner with external security firms to assess our platforms’ with an unbiased neutral approach.

96%
practitioner
satisfaction
Be the best version of your (business) self
Be the best version of your (business) self